Refund policy

Returns & Exchanges
We do not accept returns or exchanges. Each item is crafted to order based on the colors, hardware, sizing, and style you select, meaning your item is made specifically for you or your pup! It cannot be restocked or resold once created. If you were to experience an issue with your order, we are happy to assist - please contact us at hello@lovenalaboutique.com

Cancelations
Orders may be canceled within 6 hours of purchase. After this time, we may not be able to accommodate changes or cancelations as production may have already begun. 

Customer Support
If you have any questions or concerns about your order, we are happy to help! Contact us at hello@lovenalaboutique.com